Having a problem with XBox one version.

Installed and played first time fine. But second time its telling me have to verify my email account to continue. Trouble is, the email address in the little box is wrong. Dont know if I typed it wrong or if its glitched, bit it is not the email address I use or have registered with neocron. 

Tried deleting save game data, clearing cache etc no joy. So now I cannot get back into the game unless I verify an email address that is not mine!!

Sent a message to support but no reply yet. Any suggestions?