Well, it can't be working properly if nothing positive is happening in a 10 hour period now can it? Therefore it is at a minimum not working for this fellow. Logic follows, most likely not working for some others as well. They just don't know it. It's a bad perk, who uses this thing anyways. Sorry OP.

This is very easy to belive because similar issues are constantly happening to everyone. I know, you know this, Marco as you get to read this mess all day. So why are you dismissing it. "working for you" is obviously not a case closed solution. Why not just insert a pic of the middle finger? It would be more honest.

 Enrage on crit does nothing on my two Tech Priest, just a dead enchant. There is another fellow who's assassin is losing focus instead of gaining. Guy in guild can not play coop and no, it's not his internet. Another can't look at linked items. On it goes.

Many issues are small, like I can't msg people on the title screen, some are common, a msg with a linked item is often invisable to the sender but not the reciever. To the game breaking ones, some listed here.

I guess these are whats called account issues. Re-installing, file check, will not fix. How in the world does this happen? Far as I know, unprecedented in gaming history. Perhaps some explanasion is in order? No, that does not happen. Silence is the only answer I have ever heard. Tho, it says a lot, and not overly positive. Not that you guys don't know that. 

Well, back to the game.  I do so enjoy it.