By hitting 'Go Online', you will host a Server and give oppurtunity for players to join your game. It is important to know that only players who have reached the same point in the Story as you will be able to join your session. Character type is also a factor, only Normal Characters can join a Nornal session and only Hardcore Characters can join a Hardcore session.

Alternatively if you want to have a clean slate and experience a game with others from start to finish, you can do so by hitting Multiplayer > Create Game > '[TRIANGLE button] Create Game' from the Main Menu after creating a new Character. You can Create a new Character by hitting 'Select Character' in the Main Menu and pressing '[TRIANGLE button] Create'.

To start a New Game you have the following options:

• One way is creating a new Character and hitting Story in the Main Menu,
• or if you have already completed the Story you can jump into a game mode with your high level Character called Neverending Story. But be advised this mode is designed to be really difficult, so expect a challenge.

Unfortunately there is no local Co-op.

Why 2 staff members reply here and other posts about network error they didn't care?

Attach your account name, email.