Started a seasonal character... and somehow lost seasonal status!!

3

Yesterday i created a new seasonal psyker character and got him to about lvl 25 playing  throughout yesterday and today. At one point today i logged out and later logged back in and he was no longer a seasonal character! I have been loving the seasonal content and would hate to have to start a new seasonal character again to enjoy it! plz help!

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Started a seasonal character... and somehow lost seasonal status!!
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4 years 146 days ago
+1
Could you please tell me your account name? We will check on your account in the shortest possible time.
4 years 146 days ago
Marcopolocs
Thanks! My neocore account name is kwinn425 which is tied to the steam account last_breath99. Keep me posted and appreciate the response! The character is a Psyker named Tyrannus
4 years 145 days ago
Kwinn425

We checked on your character but its previous Seasonal status could not be found. Are you sure you created this character under Season?