Seasonal Casket deleted

1

So my casket screen froze for a second then all of my items were deleted. Im not too concerned with the items themselves as it was barely 1 tab of items (mostly psalms and shards). Is there anything on the user side that affects this occurrence and what can we do if this happens again.

Store Page
Share
1 comments
Seasonal Casket deleted
Your Thoughts? Please login to place your opinion. Not a member yet? Register here and now!
2 hours ago

Hi!
This is most likely due to an unfortunate momentary desync between any two of the game servers, our backend system, and your end. I'm real sorry about the trouble. l can try and compensate you for your losses with some valuable lootbags. Do let me know what your in-game account name is, and which of your characters this happened with! 


As for minimizing the risk of this happening, as per one of our most experienced players, Schalimah:

  • Try to keep inventory interactions to the bare minimum while on mission.
  • Best case you shouldn't open your inventory at all in missions.
  • If you are full, delete items whithout sorting your inventory.
  • Empty your inventory before supreme missions.
  • Use loot filters to not pick up low quality gear in the first place.