Reward windows do not appear

5

After the priority assignment is completed, it is not counted in the progress of the season. There is also no reward window. This makes it impossible to meet seasonal goals.


In addition, the rewards window for completing tasks (for example, completing 2 missions in 30 minutes) and completing investigations is not displayed


The offline version works stably

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Reward windows do not appear
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30 days ago
Hi! 

Please tell me what your in-game account name is, and what tasks you are missing exactly 

30 days ago
oeregharcos

In-game account name: Hlyne

The problem arises with each task received from the astropath, with investigations (as a result of which no reward is awarded and the corresponding window does not open. At the same time, they are considered completed by the game), as well as with weekly tasks

Tasks are not counted in seasonal tasks: laudable commitment  (season of judgment, season of the warp surge ), and other tasks that require Random assignment from other seasons (characters from other seasons were deleted by me, I cannot specify the exact name of those tasks)


29 days ago
Hlyne
I've now completed laudible commitment for both your season 2 and season 5 tasks!
29 days ago
oeregharcos


Thank you. But how can I avoid such a problem in the future and how can I continue to receive rewards? Is there a solution to this problem?

26 days ago
Hlyne
You should be able to receive rewards without an issue :) 

If anything similar happened just let me know and I'll complete it for you from our backend