Network error again

11

Hey, 

after the Hotfix 0.6.3b i'm getting NETWORK ERROR again.


logfile says:


2017-09-21 20:29:56.956 (  13.152s) [            11D8]      SparksManager.cpp:685      0| Backend connection timed out

2017-09-21 20:29:56.956 (  13.152s) [            11D8]      SparksManager.cpp:489      0| Disconnected from the backend


so its probably a Database Problem on Serverside?!


anyway...


I tried the usual stuff:

Registry Key

redownloading

verifying files

.

.

.


Kinda annoying

This post was edited 21.09.2017 by blitz666
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Network error again
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09.01.2018

I've got the same problem at the same time. Sent every logfile to the support months ago. Still the bug remains... I can't enter the game from september 2017.

28.09.2017

Well die increased connection time did not fix the problem ;)

26.09.2017
We have increased the connect time now for easier connections - we are looking into the issue nevertheless. Thanks for your report!
26.09.2017

Bumping up the Thread so it stays on Top of the Hub...

25.09.2017

Really Neocore?

No Confirmation?

No Acknoledgement?

Just Ignorance?

For a recurring Problem not only in Inquisitor Martyr?

WOW!


24.09.2017
+1
Posted by Calida 24.09.2017

I am suffering the same problem, thx for creating the bugreport!


BTW: Where do you find the log file?

Hey, its found in:

C:\Users\[username]\Documents\NeocoreGames\Warhammer Martyr\log.txt

24.09.2017
+1
blitz666

I am suffering the same problem, thx for creating the bugreport!


BTW: Where do you find the log file?

This comment was edited 24.09.2017 by Calida
24.09.2017

well i did open a mantis issue


http://old.neocoregames.com/mantisbt/view.php?id=2104


turns out that at least one other guy got the same problem and we probably narrowed it down to a dead route somewhere to the login-server thats hosted in the amazon cloud.

23.09.2017

yeah, well, and here i thought writing in the bug report section on the developers site was exactly the right place to put it.

23.09.2017

Have you logged the issue with support? More likely to get a response...

22.09.2017

So, one day later. Still the same problem. 


2017-09-22 19:19:08.811 (  41.742s) [             134]     MenuMainWindow.cpp:1147     0| User reconnecting to backend.
2017-09-22 19:19:14.167 (  47.103s) [             E64]      SparksManager.cpp:685      0| Backend connection timed out
2017-09-22 19:19:14.167 (  47.103s) [             E64]      SparksManager.cpp:489      0| Disconnected from the backend


Guess that means i will give it a rest for some days/weeks now.