Martyr PS4 Season Pass Issue

16

I just bought the PS4 season pass and got nothing, no dlc, no theme

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Martyr PS4 Season Pass Issue
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132 days ago
Kalexcc

In this case please contact the game's publisher - Bigben Interactive - who are handling all these matters along with Sony. You can reach them via email: [email protected]
Additionally we are also working on the matter as Prophecy and all the various DLCs should be available in the various Asian stores.

This comment was edited 132 days ago by Marcopolocs
132 days ago
Posted by Kalexcc 132 days ago
Hi Neocore team,


Encountering the same issue since I bought the Imperium Edition on the Singapore Playstation Store, none of the DLCs are available for me to download other than the ones in the Deluxe Edition that is installed. I would not be able to refund the Season Pass as I bought it through the Imperium Edition bundle, please provide some guidance on what we can do? 

To add, I tried doing the restore Licenses method, but I am still facing the same issue.
132 days ago
Hi Neocore team,


Encountering the same issue since I bought the Imperium Edition on the Singapore Playstation Store, none of the DLCs are available for me to download other than the ones in the Deluxe Edition that is installed. I would not be able to refund the Season Pass as I bought it through the Imperium Edition bundle, please provide some guidance on what we can do? 

136 days ago
endymion2019
We will ask an update on this from our console publisher!
137 days ago
+1
Marcopolocs

still cannot find on Hongkong PS store

143 days ago
endymion2019
Yes, it should be out in the coming hours!:)
143 days ago
Marcopolocs

Will the prophey DLC sell on Hongkong PS store, I cannot find it now

174 days ago
endymion2019
Our console publisher works together with Sony to resolve the issue in the Hongkong PS store but this will take time. We would recommend you to request a refund on your Season Pass for the time being as it is uncertain when will the issue get handled by them.

Our apologize for the inconvenience.

176 days ago
Marcopolocs
PS4 Store Hongkong
181 days ago
endymion2019

May I ask in which store are you looking for the DLCs?

183 days ago
Marcopolocs

i cant get access in the PS store. 总是回复本内容现在无法选择

185 days ago
endymion2019
Would you please tell whether you could get access to the DLCs in the PS store?
188 days ago

login to psn account and download available dls from ps store with the title "free"

189 days ago
Posted by endymion2019 190 days ago
other DLC still need to pay Orz
Not everything is part of the season pass. Most stuff is. 
190 days ago
Daedrael
other DLC still need to pay Orz
190 days ago
You need to "buy" the DLC separately. With the season pass on your account, they will be flagged as free on PS Store.