Locked already purchased items for DLC

1

So I recently got the red scorpion preset to grt the helmet stripe for a imperial fist sergeant veteran, but I got on today and all the imperial fist stuff wss gone off my heavy and the stripe was gone and not equippable. So I brought the dlc for the striped helmet pattern and I didn't mind as I also wanted other things like ushabti to make a deathwing bladeguard. So I brought the 2 items and some others to get to the items mentioned above and finished making my bladeguard and remaking my Imperial fist. I logged back on to see the ushabti has been taking off my bulwark and is behind a in game credit pay wall again. I can also no longer use the stripe pattern AGAIN! but this time it saved. THIS HAS TOOK MY CREDITS around 300 worth and I didn't get them back, either refund me or give me my items please 

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Locked already purchased items for DLC
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34 days ago
Hi! 

I'm sorry but which game are you having issues with? I don't seem to recognize any of these items you mention, in our game Warhammer 40,000: Inquisitor - Martyr. Are you playing this game? Maybe you used a translating system that made some strange translations?