Freeze and crash at ...

14

Hello, new and happy owner of Inquisitor here :)

I'm here because I've a little problem with the game that simply does not allow me to play beyond the second mission whether I launch under Martyr or Prophecy.

It look like that:
I'm playing the second mission and during the mission (never at the same moment during it), the screen froze (sound with it) and then, after few second, I get a blue screen from windows on an unexpected error.

I've tried:
-Allowing Inquisitor on MS FireWall (was on the list already) and on Kaspersky... but if it was not on their list it should have crash from the start.
-Upgrade Nvidia is on the way.

I would prefer not to have to re-install both of the game because I don't have a superfast connection, and it take around 7h to get it the first time :D

So if you have any other ideas, I take it :D

Edit: Made a re-install + upgrade of Nvidia Experience and drivers, the game still freeze and reboot the computer after a blue screen

This post was edited 105 days ago by Ayuro
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Freeze and crash at ...
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99 days ago
before last patch i havent any crash after i instal last super patch i see all what neocore say we fix it not work still but nerfs work perfect and game crashed  in random time every 2-3 hours.tech adept is total unplayable only one build with vivisec Zero info what bonuses have my construct affected also bonuses what have tech adept or no many perks card NOT work after summon new construct +30% for 20se cnot work 100% i test it in 20 missions tech shrine dmg boost only tech adept and many more total rofl 
99 days ago
Marcopolocs
I'm comming with news!!! (And good ones)


You can stop working on it, and I do apologize for the waste of time.
I've stressed my PC with another game and monitored my CPU et GPU during it, I had the same prob.

Some month ago I changed my thermic paste because my CPU was overheating (and while restarting my PC was warning about it). To correct it I changed the thermic paste and I thought  (it did a bit) worked. But I turned out my CPU get up to 100 degres while playing Martyr, that why it restart (but without any warning, that why I didn't thought about it right away).

So I changed again the paste with a fresh one (the other was a bit too old even in the tube), and now it work perfectly.

Sorry again for the waste of time (and my english ^^), and thanks for your reactivity, it's pretty much impressive.


100 days ago
Ayuro

Your log is being analyzed by our devs, they will do their best to resolve the problem by the next patch. Sorry for the trouble!

100 days ago
Marcopolocs
Hey, I dl the patch, tried a game, same crash sadly :/
102 days ago
Marcopolocs
Thanks you. Any ETA on it?


Anyway I'll wait and give you a feedback as soon as I get it and try it.

102 days ago
Ayuro
The next update will contain various crash fixes, hopefully it will resolve your issue!
102 days ago
Marcopolocs
Nevermind, I finished turoriel, made a little break then play again, and the game crash, whether I launch it from the original drive or from the new location, I've tried both, and both are crashing the same way :'( 
102 days ago
Marcopolocs
Some more info, I've started a Crusader, and it's quest doesn't make me crash when I do on the second mission of the Tech-Adept
102 days ago
Marcopolocs
I just tried playing with it on another drive, still freeze
103 days ago
Marcopolocs
Done.


I was also thinking about (as last resort) moving the game with steam mover to my SSD or any disk with space, until the prob is fixed, but I sincerely prefer not to if that possible.

Anyway, thanks a lot for you help :) 

103 days ago
Ayuro

Could you please send a verbose log file by launching the game, logging in with one character, play until it crashes and then send the file?

How to create and send it:

Right click on the game in  the Steam Library

Hit Properties

Click "Set Launch Options"

Enter "verbose_logging=1" WITHOUT the quote marks

like this: https://i.gyazo.com/d1ed0d3f1a3c3a34774945a557a0ef2a.png

Click OK and start the game. Here please do as mentioned above - log in open store etc

Go to  Documents/NeocoreGames/Warhammer Martyr/ and find a warhammer.txt

Send it to [email protected]

It would be of great help, thanks in advance!

103 days ago
Marcopolocs
Just finished downloading the game, I played the same mission, in less than 5mins audio and video froze, then bluescreen and restart :'( 
103 days ago
Marcopolocs
First of all, thanks for the quick answer :)


I decided yesterday to reinstall the game, but I can't put it on another disk (actually on a WD black because it's the best I got for quick data access, the rest are WD Green and a SSD for my system, but steam on the black and only the system on the SSD because it's a 120Go with only 42Go avaible).

So for now, I hope just the reinstall will be enough, but for now I still have 2h of downloading.... Damn VDSL :D 

104 days ago

As a last resort would you try reinstalling the game on a different drive? That also helped a couple of players.
Crash fixes are in progress on our end - in case the above mentioned solution won't work I'm pretty sure our colleagues will be able to handle it from our end!