First time player.Cannot connect to the Servers.Cannot get help from Support in 3 full days.
Warhammer 40K Support Area 6On 20.09 I bought full collection of Martyr and tried to run in for the first time for the 5 hours without any progress so far. Tried every day after with the same result. Internet connection 5m/s without any lags. All other games and services work without problems even tried run VPN and firewall and antivirus off - same result:
Send mail to support on 20.09 and no answer by now.
Send note from messenger on 22.09 no answer by now.
Send second note today - bot answered to wait 12h and no answer by now and last working day of this week just ended.
Is this normal here?
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So how did it go for you ?
If i were you i'll ask for a refund. i couldn't play last summer, i send my logs 6 weeks ago and i still cannot play the game (same error as you). wait months or a year they fix it, if they can ...
Thank you for cheered me up with hope for the solution.
It's already 7 days past with no reaction at all. Messages with no replay just disappeared after set amount of time, very convenient to hide traces of no support under 12h label in messenger. I created new one still with hope to get solution.
Set this current order state as My default.