Continuous crashes/freezing cant play tutorials.

1

I posted this on Steam as im hoping posting here may have more traction?

So a new player here. I have a problem where I cannot get the game to run on my other computer without freezing and crashing after tutorial 1.

I was hoping the latest patch would fix but no such luck.

I can get the game to open, however when i go to the screen with the mission select for tutorials i am getting these large dots (mostly Green but sometimes also Red) appearing randomly on the screen quite quickly until the whole animation of the screen freezes. If i click a couple of times the game crashes and says it has stopped responding. This happen every time.

If I am super quick i can click on the tutorial and it opens and runs fine but if I exit I get the problem again.

Things I have tried:

*Deleting re-downloading and re-installing

*Verifying integrity of files

*Running and checking for all updates (video card, windows)

*Rolling back to other driver for video card (older versions)

*Running the game at different graphics settings

*Running the game at different resolutions

*Running programs like (Heaven and superposition)

*Running games like Skyrim, Diablo 3 and Fallout 4 at max settings (no issues)

*Changing various settings in the options (very low graphics (nothing ticked on up to max everything ticked)

*Created a WARHAMMER.TXT file and sent it to support

*Checked direct X was updated.

*Searched through heaps of forums looking for something similar

*Emailed support with a video showing the issue and the text file.

Things I have thought may be relevent

*Computer specs (GTX 1080 MSI, i7-5820K 3.30ghz, 64GB RAM, SSD, 3440*1440)

*I have tried dropping the screen resolution wayyyyy down and I have noticed that it is somewhat behaving most of the time but its horrible.

Im hoping someone may have some clues as what I could do next? I am under the 2 hour limit but I love this game I can play it on my other computer but my wife wants to play it as well and so far im out of ideas....

Thanks for reading this.

Store Page
Share
1 comments
Continuous crashes/freezing cant play tutorials.
Your Thoughts? Please login to place your opinion. Not a member yet? Register here and now!
4 years 219 days ago
Wow, not even a response from support. dear oh dear...……… :(