Captain Ragna - stuck on story dialogue bug

18

Did the same mission twice (it must have been a glitch but I didn’t realise). At the end of the mission I got a choice to forgive or execute the inquisitor (you get a trophy for each choice).

To progress I need to speak to Ragna. She start dialogue, and the end the ! remains and it is no longer possible to interact with her (for shop).  

I managed to start the next chapter via the chart and I am able to progress but can’t no longer buy/sell items with her. 

My PSN ID is BigHal (I think character is same name, but I only have one anyway).

Please can you fix this?

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Captain Ragna - stuck on story dialogue bug
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5 years 345 days ago
+1
Marcopolocs




1



BigHal

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Did the same mission twice (it must have been a glitch but I didn’t realise). At the end of the mission I got a choice to forgive or execute the inquisitor (you get a trophy for each choice).

To progress I need to speak to Ragna. She start dialogue, and the end the ! remains and it is no longer possible to interact with her (for shop).  

I managed to start the next chapter via the chart and I am able to progress but can’t no longer buy/sell items with her. 

My PSN ID is BigHal (I think character is same name, but I only have one anyway).

Please can you fix this?


I have the same problem(( 

Can you fix this?(

Psn id: Btokeel

Character name: Hanna

This comment was edited 5 years 345 days ago by Tokky
5 years 346 days ago
Posted by Marcopolocs 5 years 346 days ago

Please give us your PSN and the character's name which stuck! Normally it should have been fixed yesterday so we will check on it!

my XB1 GT is qqnubgaming.  Character is 37 psyker: Casius Lutorius
5 years 346 days ago
lancia12

Please give us your PSN and the character's name which stuck! Normally it should have been fixed yesterday so we will check on it!

This comment was edited 5 years 346 days ago by Marcopolocs
5 years 346 days ago
Posted by Marcopolocs 5 years 347 days ago
It will take a little more time, most likely a couple more hours but then you can proceed in the campaign once again! 
I'm still stuck.  Even worse, because it thinks I am in the middle of a campaign step, I am unable to progress to the Triglav Subsection and locked into the Nereus System.  Are you sure we are talking about the same problem because it has been days now.
5 years 347 days ago
lancia12
It will take a little more time, most likely a couple more hours but then you can proceed in the campaign once again! 
5 years 348 days ago
Marcopolocs
Any timeframe update on this?  I'm still bugged and am anxious to continue playing
5 years 348 days ago
lancia12
We handle these issues regularly, so yes, it is not necessary to report them since we check on the issue frequently! 
5 years 348 days ago
KiLLyoX69
This just happened to me as well.  Just so I understand, you have a backend process that runs every few hours to clean up this error as a workaround?  So we don't have to do anything but just wait for it to clear up?
5 years 364 days ago
KiLLyoX69

I'm sorry but I do not understand your point. 

I said that it is not necessary any longer to post about the issue in question on our forum since we handle the upcoming problems regularly. This also means that at first we requested our players to provide their account name but for a long time now it is not needed.
@DANTTE‍ check on your progress a few hours from now! 

This comment was edited 5 years 364 days ago by Marcopolocs
6 years 23 hours ago
+1
I have same problem. Can you help me, pls?

My PSN: DantteCz

TY

6 years 2 days ago
-1
Posted by Marcopolocs 6 years 2 days ago
No, it is not necessary to post here any longer.

The issue is related to our backend which cannot be fixed via patch. Naturally we will deal with it as soon as possible but until then we have a workaround and usually resolve the problem within hours or maximum days.

Well it means : "you bought a game BUT you have to ask devs to unlock the character if you want to continue playing" lmao

Are you conscient of what you're answering ?!

We gave you some money for a product which was supposed to be finished, and obviously IT'S NOT and WE ARE FORCED to beg for character unlock ??


I just wish the next time you buy something, you'll face the same kind of answer and forced wait as we all are confronted for more than 2 months now. It might put back your feet on the ground !


Ahhh you don't like people complaining because they have the feeling to have thrown money out of the window, SIMPLE, release a finished game instead of a bugged beta !

6 years 2 days ago
KiLLyoX69
No, it is not necessary to post here any longer.

The issue is related to our backend which cannot be fixed via patch. Naturally we will deal with it as soon as possible but until then we have a workaround and usually resolve the problem within hours or maximum days.

6 years 2 days ago
+1
Marcopolocs
Hey I am suffering from the exact same problem. I posted separately but I guess you may see it sooner this way. my psn is Cordycepsmilitar   
6 years 3 days ago
Marcopolocs
It means that each time a player encounters that bug, he has to post here so you can act on his save ?

Wouldn't it be better to solve that bug for good through a patch ?

6 years 3 days ago
+1
Marcopolocs
Sorry I posted twice. I didn’t think you would see my comment as it was reply to someone else’s post. But you did. So thank you for sorting it out so quickly. 


Love W40K and really am enjoying this game. I wish doing missions on harder yielded better loot (if it does I don’t notice it). It’s more fun on harder difficulty but you want to feel some kind of reward for it in terms of loot, xp or fate


Maybe something to address for the sequel ;-)

6 years 4 days ago
KiLLyoX69

The issue is related to a more complex backend problem but we regularly fix this problem for everyone who encountered it! 

6 years 4 days ago
I remember posting that exact same bug report early september !

Wow ... !!

6 years 4 days ago
Hi,

please check on your progress a few hours from the time of my comment, by then we will make changes on our end, it should work!