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Cannot go back to tutorial mission. Bridge not unlocked

Warhammer 40K Support Area
By Hoefud 10.10.2021
Hoefud replied 14.10.2021
10

I just started with the Inquisitor Franchise and seem to have made some mistake with my first character (seasonal).

I started the priority assignment "an unexpected revolt" before finishing the starter mission that unlocks the bridge.

it seems i cannot go back to the starter mission and continue it.

Is there something I'm missing or is my character forever stuck?

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Cannot go back to tutorial mission. Bridge not unlocked
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11.10.2021
+1
Marcopolocs
Thanks for the fast reply, Marcopolocs.

My account name is Sol_Invictvs
The character in question is Raerlin A. Esch - Empyrean Psyker

11.10.2021
+1
Posted by Marcopolocs 11.10.2021
Could you please tell me your account name? We will place you back to the correct place. 
Hi, another player is in similar situation！


PC account name: XIAO NIU MA


The stuck character is a psyker. Please help him out :)

12.10.2021
+1
Posted by Marcopolocs 12.10.2021

The player has a character called '王司令' which got stuck in a system. We resolved this issue. I'm not sure if this was the bugged character which the report referred to.

Moreover, a hotfix is prepared (and will be released in a few hours) to deal with the problem. Please let me know here if it did not help to the characters. @HOEFUD‍ 

Hi @MARCOPOLOCS‍ 

unfortunately the update did not help (Game version is 2.4.2b).
My Psyker is still stuck somewhere in the Webway it seems ;)

https://drive.google.com/file/d/1-DY4yFk4RNl8rTEdGO41EvkgZ9NWtOwK/view?usp=sharing

https://drive.google.com/file/d/1-6_NwZEKGPzO05MHs-ti4DYjJW8gHTFg/view?usp=sharing


13.10.2021
+1
Posted by Marcopolocs 11.10.2021
Could you please tell me your account name? We will place you back to the correct place. 

Same issue here, player account Opus132, character name Antonius Firar. 

13.10.2021
+1
Marcopolocs

Same issue here, player account Opus132, character name Antonius Firar. 

14.10.2021
+1
The issue was fixed via a hotfix BUT it does not help on the already bugged characters so we manually handle these issues. By tomorrow, we should get all your characters fixed. 


Thanks for your patience!

14.10.2021
+1
Posted by Marcopolocs 14.10.2021
The issue was fixed via a hotfix BUT it does not help on the already bugged characters so we manually handle these issues. By tomorrow, we should get all your characters fixed. 


Thanks for your patience!

That's great news :D

Thank you for your support!

11.10.2021
Could you please tell me your account name? We will place you back to the correct place. 
12.10.2021
Distemper

The player has a character called '王司令' which got stuck in a system. We resolved this issue. I'm not sure if this was the bugged character which the report referred to.

Moreover, a hotfix is prepared (and will be released in a few hours) to deal with the problem. Please let me know here if it did not help to the characters. @HOEFUD‍ 

13.10.2021
Posted by Marcopolocs 11.10.2021
Could you please tell me your account name? We will place you back to the correct place. 

Same issue here, player account Opus132, character name Antonius Firar.