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Wrong country in billing information on chekout page

Warhammer 40K Support Area
By Roman Richter 7 years 314 days ago
Jim Fox replied 7 years 310 days ago
20

Is this normal? I'm from Russian Federation but billing information forced to USA.

This post was edited 7 years 314 days ago by Roman Richter
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Wrong country in billing information on chekout page
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7 years 310 days ago
Posted by Roman Richter 7 years 314 days ago
Yeap, any fix?


Yes, we updated our GeoIP database system, please try again the purchase process and let us know your experiences. 

This comment was edited 7 years 310 days ago by Jim Fox
7 years 314 days ago
The Corgissar
Same here. I am in Australia. 


:-)

7 years 314 days ago
Yeap, any fix?


7 years 314 days ago
This comment was edited 7 years 314 days ago by yanez88
7 years 314 days ago
How is this still not fixed? =/ 
7 years 314 days ago

Im from Germany and it is forcing USA for me too. I would order anyway but there is no Payment Method from US perspective because i dont have a credit card ^^. 

7 years 314 days ago
Posted by yanez88 7 years 314 days ago
I totally feel you right now. I've been waiting for a fix so I can place my order. It's stuck on Canada even though my account has United States as my Country. Hopefully they figure it out soon.
Well, thats strange, and, heretic? o_O
7 years 314 days ago
Roman Richter
I totally feel you right now. I've been waiting for a fix so I can place my order. It's stuck on Canada even though my account has United States as my Country. Hopefully they figure it out soon.
7 years 314 days ago
Soo... any ETA?
7 years 314 days ago
Posted by Grace1ess 7 years 314 days ago
I would just like to point out that im from the UK and even with it still set to US I was able to process the payment, if that helps anyone
Good to know, but I will wait for solution...
7 years 314 days ago
Same here I´m from Finland and it´s forcing USA for me too.
7 years 314 days ago
I would just like to point out that im from the UK and even with it still set to US I was able to process the payment, if that helps anyone
7 years 314 days ago
Posted by Megapull 7 years 314 days ago
Hey guys, we are checking this issue out :) Stay tuned for an update.

Thanks for calling attention to this one!

Thanks for heads up! =D
7 years 314 days ago
Posted by Megapull 7 years 314 days ago
If you are using a VPN service, that might be the problem.
No, nor vpn or other proxy software.
7 years 314 days ago
Megapull
I used my regular ISP, nothing sketchy, it never locked me out like that so no idea. 
7 years 314 days ago
Posted by The Corgissar 7 years 314 days ago

Yeah, here you go, 

http://imgur.com/qkXM5L8

Wrong, thread, apparently I cant edit my own posts.
7 years 314 days ago
If you are using a VPN service, that might be the problem.
7 years 314 days ago
Hey guys, we are checking this issue out :) Stay tuned for an update.

Thanks for calling attention to this one!

7 years 314 days ago

Yeah, here you go, 

http://imgur.com/qkXM5L8

7 years 314 days ago
It was the same for me so I guess its normal, as in, a bug, I'm from Israel but it forced me to use the USA.