Ragna frozen with explanation point

1

XBox 1 game: Profile :ultrek kor  player: utrek kor. Ragna frozen with explanation point above her head and store frozen. cannot move past Uthers Tomb that has been completed

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Ragna frozen with explanation point
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5 years 354 days ago

Hi,
our developers fixed numerous accounts yesterday so please check if you can proceed in the campaign now and can access the store! If not, we will resolve the problem within hours!