PS4 blackscreen before loading mission

Warhammer 40K Bug Report

By XenoEro

Marcopolocs replied

1 2

Every time I try to load any mission it turns to a black screen with the music playing. Just bought this yesterday and it's up to date so, what's up with that ? Help plz

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PS4 blackscreen before loading mission
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Staff Member

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Marcopolocs

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txiab

We would be very grateful for the video! You can send it to [email protected].

txiab

0 3

Marcopolocs

PSN name is txiab. Character name is gwydion. Priority assignment Feral Beasts. I'll record what is going on and would be happy to email it. I have 3/6 clues in the hunt for the martyr. I have screen shots, but can't figure out how to upload them. It's the small data hunt Charkov in the chernobog system on the lagertha asteroid system. But, like I said it gives me the black screen regardless of the mission selected at this point. Once the mission is selected the loading screen doesn't display the mission name as it is just black with music in the background.

This comment was edited by txiab

Staff Member

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Marcopolocs

91 5752

We checked on the problem and could not reproduce the issue just yet on PS4.

May I ask your character names with which you experience the issue?
Also if possible please check the loading screen and give me the exact name of the mission. That would help greatly!
Thank you in advance!

Staff Member

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Marcopolocs

91 5752

txiab

Yes, helps a lot thank you very much. We will try to reproduce the case and will fix it!

txiab

0 3

Marcopolocs

Single player for me. I'm on the third investigation of feral beasts or whatever it is. It also won't let me select a random mission with that character anymore. Reset PS4. No change. But, if I switch characters it will let me play that other character without issue. The other character has completed the story, so is well beyond the mission that may have jammed things up.

Does that help?

Staff Member

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Marcopolocs

91 5752

Whatopher

May I ask does this occur in particular cases? In coop, single player, in particular missions or maybe randomly?

txiab

0 3

XenoEro

I'm getting this same error with my crusader. I'm stuck in the fetal beasts quest, and anytime I try to load a mission I get the black screen but can hear the music. Also, I am able to play as normal with my assassin. Must have something to do with feral beasts quest on PS4. Really odd and frustrating.

This comment was edited by txiab

XenoEro

1 2

Just started a new character and it's working now. Something to do with the feral beasts quest at the very beginning. Either way all is good .... For now.

Staff Member

Godlike

Marcopolocs

91 5752

Could you please give me your PSN? We will investigate the source of the problem!

Whatopher

0 1

Same for me too. Every time. Can't play.

XenoEro

1 2

sinisterb00n

Yea I've restarted the game and my system and it still does the black screen also when I try to join a multiplayer get it says I get rejected from the server so I don't know hopefully it's just server lag or something, going to try and play again tonight.

sinisterb00n

3 75

Can't confirm on PS4. It randomly happens here and there after a mission for me, but aber I restart the game I get all the loot.