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Log-in problem
Warhammer 40K Bug Report
By
XanthosAtsuhiko
5 years 220 days ago
Marcopolocs
replied 5 years 218 days ago
Date of writing 04/08/19. Is there any update or server maintenance planned on this day for I cannot access the game when I choose my Xbox profile? it says there were a log-in error when trying to connect to the game server and that I have to try again later.
Thanks in advance for your answer and brilliant game by the way.
Featured comment
Log-in problem
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5 years 218 days ago
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Connection problems may still occurs, our backend provider is still working on the case. We will avert the problem as soon as possible! We would like to apologize for the inconvenience!
5 years 219 days ago
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I am deeply sorry to put that back on the table again but the log-in problem has indeed returned this evening. It's puzzling me.
5 years 219 days ago
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Again? Are you fucking serious? Another day of server issues.
5 years 219 days ago
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XanthosAtsuhiko
You refer to the major 2.0 patch? Its release date is not yet public so please follow us on our various official platforms where we will naturally share every news including the day of the console release at a later time.
5 years 219 days ago
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Marcopolocs
Thank you very much for your swift answer. Great work on a highly fun and beautifuly designed game from your part, i really enjoy it both as a gamer and warhammer fan. Looking forward to playing with the newest patch, any information on when it will be available for Xbox one and PS4?
5 years 219 days ago
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XanthosAtsuhiko
The issue has been resolved on our end, the servers are running fine again. Our apologize for the inconvenience this matter may have caused!
5 years 220 days ago
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Marcopolocs
Thank you very much, i've enjoyed the game a lot so far so great work there.
5 years 220 days ago
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Everyone!
We are working on the problem, I will notify everyone here once the connection has been restored!
5 years 220 days ago
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mp6052
I bought it at EB games on sale and had the same experience. I'm just lucky I can return it. I like digital copies as there is less clutter but Fallout 76 burned me on the idea as I can't return it. Never pre ordering again.
Post a review on xbox live. The consumer base needs to get vocal.
5 years 220 days ago
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SIgned up just to throw in here too, literally just kept tryin back all night. Zero luck, so login issue on Xbox1, not thrilled.
5 years 220 days ago
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From what Iv heard PS4 isn't having this issue just Xbox so like always probably Microsoft messing stuff up or neocore just blatantly ignoring us in fact the support contact section isn't on (it's frigging Monday who dosent work Monday's and if they don't then why isn't there a back up person) and the devs in the discord aren't answering in the tech support section so were left hanging in the wind as to whether or not we'll be able to actually play at some point
5 years 220 days ago
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Tattoozen
Don't worry, by the time they address this problem Inquisitor 2 will be out and we'll have the opportunity to fail login on that game too for the low price of only $60.
5 years 220 days ago
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Cool. Paid $80 For the game on Xbox one last night Peter for two hours log in today can’t play at all.
5 years 220 days ago
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So Neocore, when do you think you will fix this problem with X-box? Just curious do I need to get a refund for this game already.
5 years 220 days ago
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I’ve had this issue for two days. Why is there no offline mode in this game? Piracy? Is that really an issue on consoles?
Quite disappointed I haven’t been able to try it out. Guess Gamestop will have it back tomorrow :(
5 years 220 days ago
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NightStalker160th
I'm not a developer but I think I can see what your problem is.
5 years 220 days ago
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Yup, just got the game for xbox 360 and can not log in. Any issues going on. Would be nice to see some notice somewhere
5 years 220 days ago
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BLOODRAGNAR
Having same issue and no info from neocore as to what's going on or when it's gonna be fixed
5 years 220 days ago
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Same here. Literally bought the game yesterday, played 40 minutes today, and when I came back I couldn't play at all. When I went to go for help, a bot just tells me they'll be back tomorrow. Not a good showing. First they screwed me out of $60 for 40 minutes of intro, then they don't even have anyone around to help. You'd think given the issues of DRM other major companies have had that they would be responsive and on this, but think again. I unfortunately bought the digital copy from the Microsoft store, but I won't be doing that again. I can't even get a refund on something that doesn't work. No consumer protections here, just get the money and run.
5 years 220 days ago
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Yep. Same here as well. Its been like this for several hours now and I don't see anything on the Neocore site about it. I tired the support chat and it says "Be Back Tomorrow".
5 years 220 days ago
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Same Problem since german time 18.00 !!!
Set this current order state as My default.