Hi there,
yesterday I got a piece of armor from the ordo store that finally had the reduced reserve costs I was looking for to play my tech priest with 4 Kastelans:
I had to invest quite a lot to rerole the other values and add slots and psalm doctrines.
Upon entering the first mission with my new gear, I noticed with horror that the armor was gone. Just gone. I finished the mission and upon reentering the inventory, there was a piece of armor that I suppose was the missing one...
Archeotech armor, no stats left, all slots gone and the psalms and shards gone.
Can you do anything?
Kind Regards,
Tama Yokida
PS: Char in question: Rho Ni
UPDATE: Display Error with refund item
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Update: Well shit.
This just happenedn when I equiped the armor you provided me as compensation. Logout and relogin helped restore the normal visuals though.
I imagine it to be hard to pinpoint. Here a more comprehensive description of the circumstances, in hope it might help somehow:
* got the item
* reroled all of the changeble stats
* socketed the armor (doctrine and shards)
* selected my constructs based on the new stats
* tried to color the armor
* started a mission
=> Armor was gone from the character slot right from the start
* equipped old armor
* finished the mission
* found the armor without stats among the other mission loot
Kind Regards,
Tama Yokida
We have a hard time catching this bug but it's on our list. Thanks for sharing the details!
You can expect a compensation which will land in your inventory shortly!
Yes indeed, I did and I think that did behave strange as well (showing everything white and although selected color was red).
PSN? The Neo Core Account name? "Tama Yokida" The Char is "Rho Ni"
Kind Regards,
Tama Yokida
PS: Hi again Marco, we allready had the pleasure - if you fix this here, you can ignore the mail from the linked account I have send to our last mail trail. ;)
Additionally please tell me your PSN so we can check on your account.
Set this current order state as My default.