Ebony Void crusade not available.

5

With 9 ebony void shards in my inventory the option to start the ebony void crusade is greyed out and I'm unable to start the crusade.  The launching screen shows 9/5 ebony shards.

 Ivory shards are working correctly.

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Ebony Void crusade not available.
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5 years 98 days ago
+1
Marcopolocs
@MARCOPOLOCS‍ That's great I see it in the patch notes!
5 years 99 days ago
telakk
The issue got corrected on our end, the patch coming out this week will address the problem!
5 years 100 days ago
DrakkonX
@MARCOPOLOCS‍  just confirmed this is an issue with using a gamepad.  I tried @DRAKKONX‍ suggestion to turn off the controller and sure enough the ebony void crusade option was available using mouse and keyboard.
5 years 102 days ago
Would you send us a screenshot about the Void Crusade window? Thanks in advance! 
5 years 102 days ago
I can"t start the Ebony Void crusade using my controller either...But if i turn off the controller option on the main menu and use the keypad and mouse it starts up just fine. Then after I start it I just reenable the controller.