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- Double VAT for russian buyers
Hi there! I tried to buy "Warhammer 40,000: Inquisitor - Martyr" but got +18% cost for Russian VAT and thats too much now. There are "VAT included" in cost as it written on the site, but when I go to payment, I've got that "bonus" charge, so I did not proceed. First I want to ask, if I can return VAT, or somehow get the game for listed price?
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Please provide us a screenshot about it to [email protected]. (the screen where you see the "bonus" VAT shown)
Other users from Russia can buy without problem or aditional VAT charged - as that is indeed included in the price (USD40 for Throne Agent Pack for example)
Thank you for your patience while we investigate this issue.
Thank you for quick response! I've made some screenshots, add my marks for better understanding and send to [email protected].
This current legislative package, which adds 18% to the digital products from abroad
There are some russian gamers in community as I know, and lots of warhammer fans in Russia for sure. I know that some people wait for Steam acces to refund if they wint like the game but I would like to participate in founding as I did with other warhammer and kickstarter games (dont know about will it be advertisment or not - so I want post titles). I hope that support will find a way to resolve issue. They answered me on mail and asked to wait. If I will get good news I will share it of course.
Set this current order state as My default.