Crash to Desktop

0

My current config is following:


i7 3930k, mobo unbranded based in X79/c600 chipset. Bios up to date. All drivers currently updated.

16 GB main memory. memtest+ doesn't report any problem with it

Two SSD disks, Samsung 840 Evo, and 850 Evo. Unfragmented

Nvidia 1060 3GB, last driver installed. Tested with previous versions too.


Windows 10 Pro

All hardware checked and running in other machines. All hardware passed software test at least during one hour each with no negative results.

The case is that I can't play and cannot ask for a refund due I've surpassed the limits Steam's imposes to customers, so I'm asking for a quick solution.

I am suffering a CTD every time I play. The majority of times are related to TDR (Display Driver crash), others is a BSOD with various errors (KERNEL SECURITY EXCEPTION FAILURE, SYSTEM SERVICE EXCEPTION and others). I've done every advise I've see to resolve the problem, from disable Fullscreen Composition in the Exe properties to test every driver I know for my mobo. My TDR settings are in 32 seconds for TdrDelay and TdrDdiDelay.

I managed to create a dump file from Task Administrator and open it with WinDBG. This is an paste of the results of analysis


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*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
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*** WARNING: Unable to verify checksum for fmod64.dll
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fmod64.dll -
*** WARNING: Unable to verify checksum for fmodstudio64.dll
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fmodstudio64.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for nvwgf2umx.dll - 
GetUrlPageData2 (WinHttp) failed: 12002.

KEY_VALUES_STRING: 1


STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: 
    Time: 2018-07-24T21:36:58.106Z
    Diff: 9692106 mSec

Timeline: Dump.Current
    Name: 
    Time: 2018-07-24T18:55:26.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: 
    Time: 2018-07-24T18:42:13.0Z
    Diff: 793000 mSec

Timeline: OS.Boot
    Name: 
    Time: 2018-07-24T18:41:19.0Z
    Diff: 847000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

FAULTING_IP:
+0
00000000`00000000 ??              ???

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000000000000
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD:  00002b10

BUGCHECK_STR:  BREAKPOINT

DEFAULT_BUCKET_ID:  BREAKPOINT

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPCI N}  Punto de interrupci n  Se ha alcanzado un punto de interrupci n.

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - Uno o m s argumentos no son v lidos

EXCEPTION_CODE_STR:  80000003

WATSON_BKT_PROCSTAMP:  5b51e9be

WATSON_BKT_PROCVER:  1.0.0.1

PROCESS_VER_PRODUCT:  Warhammer: Inquisitor - Martyr

WATSON_BKT_MODULE:  unknown

WATSON_BKT_MODVER:  0.0.0.0

WATSON_BKT_MODOFFSET:  0

WATSON_BKT_MODSTAMP:  bbbbbbb4

BUILD_VERSION_STRING:  17134.1.amd64fre.rs4_release.180410-1804

MODLIST_WITH_TSCHKSUM_HASH:  8e5496bdb8b3cbbef5561030fdf6adf482a9da83

MODLIST_SHA1_HASH:  a4c7471404499295c4e5a52cade5f24f46c473ed

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS:  0

PRODUCT_TYPE:  1

SUITE_MASK:  272

DUMP_FLAGS:  8000c07

DUMP_TYPE:  3

PROCESS_NAME:  unknown

ANALYSIS_SESSION_HOST:  GORGONA

ANALYSIS_SESSION_TIME:  07-24-2018 23:36:58.0106

ANALYSIS_VERSION: 10.0.17712.1000 amd64fre

THREAD_ATTRIBUTES: 
OS_LOCALE:  ESN

PRIMARY_PROBLEM_CLASS:  BREAKPOINT

PROBLEM_CLASSES:

    ID:     [0n321]
    Type:   [@APPLICATION_FAULT_STRING]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Omit
    Data:   Add
            String: [BREAKPOINT]
    PID:    [Unspecified]
    TID:    [Unspecified]
    Frame:  [0]

LAST_CONTROL_TRANSFER:  from 00007ff955dc5ca2 to 00007ff955dc6710

STACK_TEXT:  
000000a0`4219d4a8 00007ff9`55dc5ca2 : 00007ff7`5515dd80 000000a0`4219d568 00000000`00000000 000000a0`4219d5c0 : ntdll!RtlpLookupFunctionEntryForStackWalks
000000a0`4219d4b0 00007ff9`55dc58ba : 000001aa`69a98670 00000000`00000002 00000000`00000000 00007ff9`4f611bf8 : ntdll!RtlpWalkFrameChain+0x3d2
000000a0`4219db10 00007ff9`55dc5832 : 000001aa`0015b1f0 00000000`00000000 000000a0`00000000 000000a0`4219dbb8 : ntdll!RtlWalkFrameChain+0x2a
000000a0`4219db40 00007ff9`4f4a7f51 : 00000000`00000000 00000000`00000002 00007ff9`4f7625b0 000001aa`0015b1f0 : ntdll!RtlCaptureStackBackTrace+0x42
000000a0`4219db70 00007ff9`4f60b100 : 00000000`887a0005 00000000`887a0005 00000000`00000001 00000000`88760870 : d3d11!CModule::RecordJournal+0xcd
000000a0`4219dd70 00007ff9`4f575eff : 00000000`00002b10 000001aa`69a98670 00000000`00000001 00000000`00000001 : d3d11!CContext::UMSetError_+0x1c0
000000a0`4219ddf0 00007ff9`4f60a47a : 000001aa`9fc590a8 000001aa`69a98670 00000000`00000001 00000000`00000000 : d3d11!CContext::DDI_QueryGetData_DR+0x5f
000000a0`4219de20 00007ff9`4f60a3d8 : 000000a0`4219df68 00000000`00000000 00000000`00000001 00000000`3f000000 : d3d11!CAsynchronous::GetData<0,0>+0x8a
000000a0`4219dea0 00007ff7`53943e13 : 000001ab`05da8490 3f85506e`bfe0d1b3 c00ec681`bf5a3ef5 bfabc446`3f8635a1 : d3d11!CContext::TID3D11DeviceContext_GetData_<1>+0x68
000000a0`4219dee0 00007ff7`539fdd0c : 000001aa`e7ff33c0 000001aa`e7ff33c0 000001aa`e7ff34b0 00000000`00000000 : Warhammer_x64_11!FMODGetDSPDescription+0x914923
000000a0`4219df50 00007ff7`53921749 : 000001aa`1928ea50 00000000`00000000 00007ff7`00000000 000001aa`1f31cc00 : Warhammer_x64_11!FMODGetDSPDescription+0x9ce81c
000000a0`4219e290 00007ff7`5390d376 : 000001aa`00002b10 000001aa`50534710 00007ff7`544420f8 2aaaaaaa`aaaaaaab : Warhammer_x64_11!FMODGetDSPDescription+0x8f2259
000000a0`4219edf0 00007ff7`538ff538 : 000001aa`1f31cc00 000001aa`415dc738 000001aa`bebb9fc0 000001ab`02771f40 : Warhammer_x64_11!FMODGetDSPDescription+0x8dde86
000000a0`4219f340 00007ff7`530d215d : 000001aa`483b3740 000000a0`4219f400 00000000`00000009 00000000`00000000 : Warhammer_x64_11!FMODGetDSPDescription+0x8d0048
000000a0`4219f390 00007ff7`53b61baa : 00007ff7`54ae3b58 00000000`810d73e4 00000000`002faf04 00007ff7`530d1660 : Warhammer_x64_11!FMODGetDSPDescription+0xa2c6d
000000a0`4219f440 00007ff7`53b613b4 : 00007ff7`530c98a0 00000000`00000010 00000000`00000003 000001aa`fba0a650 : Warhammer_x64_11!FMODGetDSPDescription+0xb326ba
000000a0`4219f510 00007ff7`53d4c5fc : 00000000`00000001 00000000`00000000 000000a0`4219f640 00000000`00000780 : Warhammer_x64_11!FMODGetDSPDescription+0xb31ec4
000000a0`4219f540 00007ff7`54129717 : 00007ff7`52f70000 00000000`0000000a 00000000`00000000 00000000`0000000a : Warhammer_x64_11!FMODGetDSPDescription+0xd1d10c
000000a0`4219fcd0 00007ff9`559b3034 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Warhammer_x64_11!lua_yieldk+0xee8b7
000000a0`4219fd10 00007ff9`55e31431 : 00000000`00000000 00000000`00000000 00000000`00000000 000000a0`4219fd60 : kernel32!BaseThreadInitThunk+0x14
000000a0`4219fd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


STACK_COMMAND:  ~0s; .ecxr ; kb

THREAD_SHA1_HASH_MOD_FUNC:  70ce28aa964aa0512f0a80893d1bf4ba985762e9

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  e16905549e8069d43c4d9a2a236b3fb4936a7218

THREAD_SHA1_HASH_MOD:  ea276a65554d635f58ecab823545a2c6fdca6ed4

FOLLOWUP_IP: 
d3d11!CModule::RecordJournal+cd
00007ff9`4f4a7f51 6683f803        cmp     ax,3

FAULT_INSTR_CODE:  3f88366

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  d3d11!CModule::RecordJournal+cd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: d3d11

IMAGE_NAME:  d3d11.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  BREAKPOINT_d3d11!CModule::RecordJournal+cd

FAILURE_EXCEPTION_CODE:  80000003

FAILURE_IMAGE_NAME:  d3d11.dll

BUCKET_ID_IMAGE_STR:  d3d11.dll

FAILURE_MODULE_NAME:  d3d11

BUCKET_ID_MODULE_STR:  d3d11

FAILURE_FUNCTION_NAME:  CModule::RecordJournal

BUCKET_ID_FUNCTION_STR:  CModule::RecordJournal

BUCKET_ID_OFFSET:  cd

BUCKET_ID_MODTIMEDATESTAMP:  0

BUCKET_ID_MODCHECKSUM:  317b04

BUCKET_ID_MODVER_STR:  10.0.17134.112

BUCKET_ID_PREFIX_STR:  BREAKPOINT_

FAILURE_PROBLEM_CLASS:  BREAKPOINT

FAILURE_SYMBOL_NAME:  d3d11.dll!CModule::RecordJournal

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_d3d11.dll!CModule::RecordJournal

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/unknown/1.0.0.1/5b51e9be/unknown/0.0.0.0/bbbbbbb4/80000003/00000000.htm?Retriage=1

TARGET_TIME:  2018-07-24T18:55:26.000Z

OSBUILD:  17134

OSSERVICEPACK:  1

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  2020-08-28 06:38:41

BUILDDATESTAMP_STR:  180410-1804

BUILDLAB_STR:  rs4_release

BUILDOSVER_STR:  10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME:  685d

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:breakpoint_80000003_d3d11.dll!cmodule::recordjournal

FAILURE_ID_HASH:  {18814e82-2a34-fa21-709a-29c4561494a5}

Followup:     MachineOwner
---------

I hope it help to resolve the issue.

I have the DMP in case anybody needs it. Its over 4 GB size.


Cheers.

This post was edited 6 years 123 days ago by blackraider
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