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Constantly freezing
Warhammer 40K Support Area
By
UbermenschHero
1 year 306 days ago
oeregharcos
replied 1 year 28 days ago
Everytime I try playing the game, it freezes and stops responding. I've tried verify files, reg edit, update drivers, download media pack files, changing graphics from highest to lowest, fullscreen and windowed mode. I'm at my wits end in trying to figure out what the problem is because it doesn't even give an error code, just video and audio stop and (not responding). Any kind of help would be appreciated
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Constantly freezing
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1 year 28 days ago
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xavius21
Hey there, sorry to hear about your issue. I've forwarded your case to our console team, they'll take a look at it as soon as they can. Thanks for your patience, and I'll report to you anything new I hear back. In the meantime, any new input from your part is appreciated (other occurrences, if it happens with specific character(type)s, on specific maps/types of missions, etc)
1 year 29 days ago
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0
Marcopolocs
I’m experiencing the same issue. Mine tends to do it mid mission. Kinda bummed because there was a lot of relic drops when it did it last time. Had to restart the game. I’m on PS5 with the Ultimate Edition.
1 year 287 days ago
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0
Marcopolocs
I have the same problem. Startet several days ago, game was running perfectly before. Freezes always start, when I kill specific enemies (plague marines f.e.) or opening chests. Can even freez, when I'm defeating larger groups of enemies. But just the picture freezes for several second, in the backround I can hear ongoing music an battle sound. I can also hear, that I can move or shoot furthermore. I don't know, why this startet. Doesn't matter the grafic settings, if high or low. Grafic driver are actual.
1 year 303 days ago
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0
When does it freeze? Are you able to reach the Command Bridge? Or can you load some missions as well?
Set this current order state as My default.