Constant crashes

Warhammer 40K Bug Report

By andreykomarov

Troska replied

andreykomarov

1 0

Game crashes on kill or open inventory in every mission.

Open issue at http://old.neocoregames.com/mantisbt/view.php?id=7785

Attached crashdump.dmp, log and WARHAMMER files. What other information should be provided?

Store Page

5 comments

Constant crashes
Your Thoughts? Please login to place your opinion. Not a member yet? Register here and now!

Troska

0 3

Marcopolocs

And thx for your very quick answer, here and via E-Mail, and that you are working on it. Great support!

Staff Member

Godlike

Marcopolocs

91 5752

Troska

We found the cause and are discussing the possibility of a hotfix now. Thanks for your input it helped a lot!

Troska

0 3

Marcopolocs

Hi,

thx for the input. I just did as you requested and sent out the verbose log file and the normal log file to the support E-Mail address.

I was able to narrow it a bit down: I play the game (I have Martyr, Prophecy and all DLCs) via Steam on my PC and had no issues using a controller until the newest update. Since than whenever I try to open the journal while using the controller the game insta-crashes. If I do the same with K&M I can open the Journal. Checking game integrity and reinstalling the game did not help.

Hope this input and the log-files will help you figure out what the root cause is.

Staff Member

Godlike

Marcopolocs

91 5752

Troska

Please do so as until now our internal tests did not reveal such a problem. Please do the following:

Right click on the game in the Steam Library
Hit Properties
Click "Set Launch Options"
Enter "verbose_logging=1" WITHOUT the quote marks like this: https://i.gyazo.com/d1ed0d3f1a3c3a34774945a557a0ef2a.png
Click OK and start the game. Wait until the game crashes
Go to Documents/NeocoreGames/Warhammer Martyr/ and find a warhammer.txt
Please send it to [email protected]

Thank you in advance!

Troska

0 3

I have exactly the same issue(s) since the newest update. Had no issues whatsoever beforehand (running it via Steam). A quick fix would be great. If I can send any kind of log(s) or crash report please let me know.