Privacy Policy - NeocoreGames

NEOCOREGAMES PRIVACY POLICY

NeocoreGames Publishing Ltd. is a private company with registered office at Becsi ut 3-5., IV./ 1st fl, 1023 Budapest, Hungary hereinafter referred to as “NeocoreGames”. This Privacy Policy applies to each websites and software products operated and developed by NeocoreGames.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available in our footer and at every point where personally identifiable information may be requested.

Table of Content:

1. Collection and Sharing of Information
2. Information Provided by Third Parties
3. Personally Identifiable Information
4. Use of personally identifiable information
5. Our Commitment to Children's Privacy
6. Cookies and Other Information on a User's Machine
7. NeocoreGames Forum, DevBlog
8. Choice/Opt-out
9. Storage and Security of Personally Identifiable Information

1. Collection and Sharing of Information: By using NeocoreGames' online sites, products, webshops and services, users agree that NeocoreGames collects and processes the personally identifiable information (as defined below) they provide by creating a Neocore Account, by purchasing products and services, or during any exchange in connection with the use of their NeocoreGames Account. NeocoreGames will not share any personally identifiable information with other parties except as described in this policy. NeocoreGames also processes anonymous data, aggregated or not, in order to analyze and produce statistics related to the habits, usage patterns, and demographics of users as a group or as individuals. Such anonymous data does not allow the identification of the users to which it relates. NeocoreGames may share anonymous data, aggregated or not, with third parties.

2. Information Provided by Third Parties: You need an Neocore Account to play certain NeocoreGames’ games online. If you sign up to play NeocoreGames’ games through an Xbox One computer entertainment system, your Xbox Live Account information may be provided to NeocoreGames so that we can establish an NeocoreGames Account for you. By signing up to play our titles, you agree that limited user account information can be transferred to NeocoreGames. Information transferred to NeocoreGames includes your name, email address, online ID, country, language and date of birth but does not include credit card number or other financial account information.

3. Personally Identifiable Information: Personally identifiable information is information that can be used to uniquely identify a user such as name or address. If you are an EU user, "personally identifiable information" means "personal data" within the meaning of article 2 a) of the Directive 95/46 of 24 October 1995. You may be asked to provide personally identifiable information during the sign in process, and then in connection with the use of NeocoreGames’ products, services and online sites. While NeocoreGames collects personally identifiable information on a voluntary basis, for certain products and services NeocoreGames' collection of personally identifiable information may be a requirement for access to the product or service or to process a user’s order.

4. Use of personally identifiable information: Personally identifiable information is used internally by NeocoreGames to deliver, develop and improve products, content and services, to which users have subscribed, and to answer users’ requests. In addition, NeocoreGames may allow third parties performing services under contract with NeocoreGames, such as order or payment processors or merchandise warehouse and fulfillment services, located in and outside the European Union, to access and use personally identifiable information, but only to the extent necessary to provide those services.

NeocoreGames may use personally identifiable information provided by users to send them information about NeocoreGames, including news about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications. NeocoreGames will not share any personally identifiable information with third parties for marketing purposes without your consent.

When you create a NeocoreGames Account, NeocoreGames collects a user's email address and username. NeocoreGames has no obligation to keep private personally identifiable information that a user makes available to other users via NeocoreGames’ services, such as in multiplayer chat or other public functions.

NeocoreGames may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale or merger we may transfer personally identifiable information to the relevant third party with the user’s consent if required by law.

5. Our Commitment to Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

6. Cookies and Other Information on a User's Machine: NeocoreGames’ products, services and sites may employ cookies and other technologies such as web beacons and pixel tags. Cookies are bits of electronic information that can be transferred to a user's hard drive to customize a person's use of a product or online site, keep records of a user's access to an online site or product, or store information needed by the user on a regular basis. NeocoreGames may use third party web site analytic tools that employ cookies to collect certain non-personally identifiable information concerning use of websites, such as referring web site addresses, page views and browser types. However, users can disable cookies by changing their browser settings.

Cookies are not shared with any third parties.

Information regarding a user’s NeocoreGames Account, a user’s Internet connection and the NeocoreGames softwares installed on a user’s computer is uploaded to the server in connection with the user’s use of NeocoreGames softwares and services.

7. NeocoreGames Forum, DevBlog: NeocoreGames' products or services may provide chat, forums, bulletin boards, or instant messaging tools to users. Any information that is disclosed in chat, forums or bulletin boards should be considered public information, and users who message one another may not know each other personally. NeocoreGames has no obligation to keep private personally identifiable information that a user makes available to other users or the public using these functions. Users should exercise caution when deciding to disclose personal information in public forums. Users should also be aware that game play information disclosed during multiplayer game play (e.g. player name and current player statistics) is public information and may be displayed to other users.

8. Choice/Opt-out: NeocoreGames gives users the option to receive promotional email communications on different topics from NeocoreGames. Users may opt out of these communications on their NeocoreGames Account profile page, but instructions for discontinuing receipt of promotional email communications from NeocoreGames will be provided in email communications also.

9. Storage and Security of Personally Identifiable Information:

Personally identifiable information provided to NeocoreGames will be collected, processed and stored by NeocoreGames Publishing Ltd. with the help of Amazon Web Services (AWS). The AWS cloud service spans several regions around the world, the up-to-date list can be accessed on https://aws.amazon.com/about-aws/global-infrastructure/.

NeocoreGames has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.

If you wish to unlink any, previously linked third party account from your Neocore Account, you can do it manually in the security settings of your Neocore Account using our website here: https://neocoregames.com/en/my-profile/settings/security.

If you are concerned about the accuracy of personally identifiable information or wish to review, access, amend or correct it, or would like your personally identifiable information removed from NeocoreGames' records or otherwise deactivated, please contact us. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical.

If you have any questions or complaints about this privacy policy, or the privacy practices of NeocoreGames, please contact us at the address below:

NeocoreGames Publishing Ltd., Becsi ut 3-5., IV./ 1st fl, 1023 Budapest, Hungary
[email protected]

Last update: 18/01/2022